Cookies Policy

This policy explains how 5and20to uses cookies and similar technologies on:

https://www.5and20to.co.uk

Our website is externally hosted and operated using Wix.com. Wix provides the website infrastructure and features including Wix Stores, Wix Forms, Wix Blog, website search, media hosting and security.

This policy should be read alongside our Privacy Policy.

5and20to is the trading name of 5and20to Limited, a company registered in England under company number 17370482

Our registered office is:

The Corner House, 2 High Street, Aylesford, Kent. ME20 7BG

You can contact us at:

Email: Info@5and20to.co.uk
Telephone: +44 1732 44 4567

References in these terms to “5and20to”, “we”, “us” or “our” mean 5and20to Limited.​

Cookies are small text files stored on a computer, telephone, tablet or other device when a website is visited.

They may be used to:

• Operate and secure a website;

• Render pages correctly;

• Maintain a browsing or account session;

• Remember visitor preferences;

• Operate forms and file uploads;

• Provide shopping and product-listing functions;

• Understand website performance; and

• Deliver embedded third-party content.

Some cookies exist only during a browsing session. Others remain until they expire or are deleted.

Similar rules apply to scripts, tags, pixels, web storage and other technologies that store information on, or access information from, a visitor’s device.

Essential cookies

Essential cookies are necessary to operate the website securely or provide a service requested by a visitor.

They may support:

• Website security;

• Attack and fraud detection;

• Page rendering and caching;

• Wix Stores product pages;

• Forms and file uploads;

• Website search;

• Session management; and

• Cookie-preference records.

Consent is not normally required where a cookie is strictly necessary to provide a requested online service or transmit a communication.

Functional cookies

Functional cookies provide optional features such as embedded social-media content, video, chat or remembered preferences.

Where a functional cookie is not essential to a service requested by a visitor, it should not operate until consent has been provided.

Analytics cookies

Analytics cookies measure website visits, navigation and performance.

At the date of this policy, we did not identify a separate third-party analytics service such as Google Analytics, Hotjar or Microsoft Clarity on the inspected pages.

Marketing cookies

Marketing cookies may track visits, measure advertising or create advertising audiences.

At the date of this policy, we did not identify Google Ads, Meta Pixel, TikTok Pixel or another advertising pixel on the inspected pages.

When this policy was last reviewed, the following cookies were directly set by Wix across the home, shop, product, selling and blog pages:

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Cookie: ssr-caching        

Provider: Wix                            

Purpose: Supports server-side rendering and caching so pages load efficiently

Duration: Approximately 20 seconds

Category: Essential

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Cookie: sec-fetch-unsupported

Provider: Wix

Purpose: Identifies browser limitations that may affect Wix security features

Duration: Session

Category: Essential

​

These cookies support the technical operation of the Wix website. They are not used by 5and20to to create advertising profiles.

Wix may set additional essential cookies depending on the visitor’s browser, device and use of particular website features.

For example, additional security or session cookies may be required when a visitor:

• Uses the website search;

• Browses Wix Stores product listings;

• Submits a form;

• Uploads watch photographs;

• Interacts with Wix Blog;

• Uses a member or account feature, if introduced; or

• Changes cookie preferences.

Wix’s current platform-cookie information is available at:

https://support.wix.com/en/article/cookies-and-your-wix-site

Wix may update its cookie names and durations as its platform changes.

The Watches, product-category and individual product pages use Wix Stores technology.

The current website displays product information and allows visitors to send an enquiry. Card payments are processed separately through a physical card machine and are not currently taken through the website.

Wix Stores may use essential session and security technologies to:

• Display product listings;

• Open product pages;

• Maintain page and product state;

• Provide product search; and

• Protect requests made to Wix systems.

If online checkout, customer accounts or a shopping basket are introduced, this policy and the website’s cookie controls must be reviewed.

The website uses Wix Forms on pages including:​

• The “Sell Your Watch” page;

• Watch sourcing or consignment enquiry pages; and

• Other contact or enquiry pages.

These forms may process:

• Contact details;

• Watch information;

• Uploaded photographs;

• Form-session information; and

• Technical information needed to secure and transmit a submission.

Essential cookies or session technologies may be used to protect form submissions and file uploads.

Information submitted through a form is handled in accordance with our Privacy Policy. Submitting a form is separate from consenting to optional analytics or marketing cookies.

The website’s Blog section is operated using Wix Blog.

Wix may use essential session, security and rendering technologies to display blog posts and maintain the operation of blog pages.

If commenting, member login, personalised recommendations or other interactive blog functions are introduced, additional cookies may be used and this policy will be updated.

Instagram and Meta-operated servers.

Loading this content may disclose technical information to Meta, including:

• IP address;

• Browser and device information;

• The referring webpage;

• Date and time of access; and

• Existing Meta or Instagram identifiers, where present on the visitor’s device.

Instagram or Meta may place or access their own cookies when embedded content loads. These cookies and their durations are controlled by Meta rather than 5and20to.

Where consent is required, the Instagram feed should be treated as optional functional or marketing content and prevented from loading until the visitor accepts the relevant category.

Meta’s privacy information is available at:

https://www.facebook.com/privacy/policy/

The website contains links to WhatsApp, Facebook and Instagram.

Ordinary links do not place those services’ cookies on the 5and20to website merely because the links are displayed.

If you select one of these links, you will leave our website or open the relevant application. The external service may then place or access cookies under its own policies.

Relevant information is available at:

• WhatsApp: https://www.whatsapp.com/legal/privacy-policy

• Facebook and Instagram: https://www.facebook.com/privacy/policy/

The website displays images and video delivered through Wix domains including wixstatic.com.

Wix may process technical request information to deliver and optimise this media. Wix-hosted media is part of the website infrastructure and does not use a separate YouTube or Vimeo embed on the pages inspected.

The website loads Sentry software as part of Wix’s technical error-monitoring arrangements.

Sentry may process technical information such as:

• Browser and device details;

• Page information;

• Error messages;

• IP-address information; and

• The timing and context of a technical failure.

This is used to identify errors and maintain website security and reliability. No separate Sentry advertising or marketing cookie was identified during our review.

Sentry’s privacy information is available at:

https://sentry.io/privacy/

At the date of this policy, we did not identify the following services on the home, product, shop, selling or blog pages:

• Google Analytics;

• Google Tag Manager;

• Google Ads;

• Meta or Facebook Pixel;

• TikTok Pixel;

• Hotjar;

• Microsoft Clarity; or

• DoubleClick.

If any analytics or advertising technology is introduced, we will:

• Update this policy;

• Identify its provider and purpose;

• Configure the Wix cookie-consent banner;

• Prevent it from operating before consent where required; and

• Allow visitors to reject or withdraw consent.

Where optional cookies are used, the Wix cookie banner should allow visitors to:

• Accept optional cookies;

• Decline all optional cookies; or

• Select particular categories.

Simply continuing to browse does not amount to consent.

Visitors can change their choices through the Cookie Settings control displayed on the website:

[COOKIE SETTINGS LINK OR “select the Cookie Settings icon displayed on each page”]

Withdrawing consent does not affect processing that occurred before it was withdrawn.

If cookies are deleted, or a different browser or device is used, preferences may need to be selected again.

Most browsers allow visitors to view, delete or block cookies:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

• Mozilla Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox

• Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge

Blocking essential cookies may prevent the website, product pages, search, forms or file uploads from working correctly.

Cookies and similar technologies may involve personal information where they identify, or can reasonably be associated with, a person or device.

Personal information is handled in accordance with our Privacy Policy and applicable UK data-protection law.

Where consent is required under the Privacy and Electronic Communications Regulations, we will not rely on a different UK GDPR lawful basis to avoid obtaining that consent.

Wix, Meta, Sentry and their service providers may process technical information outside the United Kingdom.

Where this involves a restricted transfer of personal information, appropriate protections will be used as explained in our Privacy Policy.

These providers may also process information for their own purposes under their respective privacy policies.

We will review this policy whenever we materially change the website, including when we add:

• Online checkout;

• Customer accounts;

• Analytics;

• Advertising pixels;

• Live chat;

• Additional embedded content;

• New Wix applications; or

• Other third-party integrations.

The date at the top shows when this policy was most recently reviewed.

5and20to
5and20to Limited
Customer.Service@5and20to.co.uk
+44 1732 44 4567

​

You may also contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/

This Policy was last updated in September 2026